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Terms of Business

Connected Data London 2024 Terms & Conditions:

  1. What these terms cover. These are the terms and conditions which apply when registering and purchasing a ticket for Connected Data London 2024 and when attending CDL 2024. Please read these terms carefully before registering with us.

  2. Who we are. Connected Data London 2024 is an event of Connected Data London (CDL) based in Europe, aiming to deliver an online global virtual event (Conference). CDL is a trademarked and wholly-owned brand of Neural Alpha Ltd., located at Edinburgh House, 170 Kennington Lane, Kennington, London SE11 5DP.

In these terms, any reference to “Connected Data London 2024", "CDL24", "we" or "us" also includes and will read as reference CDL, its affiliates and subsidiaries.

  1. Registration. Our acceptance of a registration will take place when we send you an email to confirm your registration has been successful, at which point a contract will be formed between us and the registration fees will become due.

  2. Refund and ticket policy. Please note that cancellations for Connected Data London 2024 must be submitted in writing (e.g. email or letter) to ensure a refund.

The refund amount will be determined as below:

  • Cancellations made 60 days prior to event will receive a 75% refund on the ticketed price.

  • Cancellations made 30 days prior to event will receive a 50% refund on the ticketed price.

  • Cancellations made 15 days prior to event will receive a 25% refund on the ticketed price.

  • Due to venue catering and booking commitments, cancellations made within 15 days of the event cannot be refunded. Refund amounts do not include payment fees which are not recoverable from the payment system provider.

  • Registration sharing is Not Allowed. It is prohibited for attendees to share registrations. Conference participants violating this policy may be sanctioned or expelled from the conference without a refund at the discretion of the conference organisers (passes issued to exhibitors are exempt from this policy).

  • Pre-Paid Access Only. Only registrations that have been paid in full will be valid. Only participants who have paid for the conference in full will be admitted. Last minute credit card payments can be processed on the websites.

  • Limited Conference Access. Only participants with valid, Connected Data London 2024-issued registrations are allowed access into the CDL 2024 conference.

Connected Data London 2024  reserves the right to reasonably refuse registration or admission to anyone for any reason. If Connected Data London 2024 cancels a registration for a reason which is not attributable to the registrant, we will provide a full refund.

  1. Event Cancellations & Changes. We reserve the right to cancel, postpone or relocate one or multiple Connected Data London conferences or social events or any other Connected Data London event at our sole discretion. If we cancel or postpone the conference, we will use reasonable efforts to reschedule it within eighteen (18) months from its original start date. The rescheduled event may not be in the same location/ same city. Registration fees paid by registrants for a cancelled or postponed conference shall be applicable to the rescheduled conference on equivalent monetary basis. In the event that we are not able to reschedule the cancelled conference, registrants will be offered a refund. Connected Data London is not responsible for incurred expenses such as - but not limited to - airline tickets, hotel costs, other tickets or payments, or any related or associated costs, fees, penalties, losses or expenses registrants may incur or have incurred as a result of any trip cancellations or changes. Conference dates and locations are subject to change. Connected Data London reserves the right to change any and all speakers or instructors without notice.

  2. Payment Information. Only participants who have paid for the conference in full will be admitted. The registration fees are subject to taxes as applicable and stated. Connected Data London 2024 complies with all local tax requirements and regulations. It is the registrant’s responsibility to comply with his/her own respective tax laws. We accept Bank transfer, and major credit cards. You may pay online or contact us to request pay-by phone or invoice payment. We are not responsible for any discrepancies between bank exchange rates, bank card exchange rates, foreign bank transaction fees, internet posted exchange rates, etc. Cheques & Money Orders are not currently accepted online.

  1. Anti-Harassment Policy. As the host of Connected Data London 2024, CDL is dedicated to providing a harassment-free conference experience for everyone. We do not tolerate harassment of conference participants in any form. Conference participants violating these rules may be sanctioned or expelled from the conference without a refund at our discretion.

Harassment includes unwelcome or hostile behaviour, including speech (oral or written) that intimidates, creates discomfort, or interferes with a person's participation or opportunity for participation, in our conference. Harassment includes, but is not limited to:


o Comments that reinforce social structures of domination, such as those related to gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age or religion.

o Adult risqué, obscene or sexual images in public spaces

o Deliberate intimidation, stalking, or following

o Harassing photography or recording

o Sustained disruption of talks or other events

o Inappropriate physical contact

o Unwelcome attention, unsolicited and unwelcome sexual advances, requests for sexual favours, or other verbal or physical conduct of a sexual nature

o Advocating for, or encouraging, any of the above behaviour


Retaliation for reporting any incidents of harassment, or perceived harassment, for making any complaints of harassment, or participating in any investigation of incidents of harassment, or perceived harassment is also strictly prohibited.




Participants asked to stop any harassing behaviour must comply immediately. If a participant engages in harassing or disruptive behaviour, we may take any actions to keep the event a welcoming environment for all participants. This includes, without limitation, warning the offender or expulsion from the conference with no refund.


We may take action to redress anything that we determine in our discretion is designed to, or with the clear impact of, disrupting the event or making the environment hostile for any participants. We may notify law enforcement authorities as we see fit.


We expect participants to follow these rules at all event venues and event-related social activities. A response that the participant was “just joking,” or “teasing,” or being “playful,”will not be accepted.



If someone engages in any harassing behaviour or makes you or anyone else feel unsafe or unwelcome, please report it as soon as possible. Conference staff can be identified via their user names which will be appended with “Connected Data London 2024  – first name” or moderator/host roles in online events. You can make a report either personally or anonymously as follows.


You can make a personal report by:

o Emailing

o Contacting a conference staff member, identified by STAFF badges, buttons, or shirts, or moderator/host roles in online events.


When taking a personal report, our staff will use reasonable efforts to ensure you cannot be overheard. They may involve other event staff to ensure your report is managed properly. Our staff is instructed to handle report intake as respectfully as possible, and you can bring someone to support you. You won't be asked to confront anyone and we won't tell anyone who you are.


Connected Data London 2024  staff


This anti-harassment policy is based on the example policy from the Geek Feminism wiki, created by the Ada Initiative and other volunteers.

  1. Photography & Video of You. Throughout the event, sessions will be recorded and shared.  It's possible that you will appear in some of those photos/videos/recordings, which are used for future marketing, as discussed below. We also encourage attendees to share their conference experiences via their own content on social media. If you have any concerns, please speak directly with any host, moderator or staff member. By participating in Connected Data London 2024, you hereby grant Connected Data London the exclusive and unlimited right to use, reuse, publicly display, publish and/or re-publish, in any manner or medium, now or later developed, your name, likeness and any and all video, photographic or other images of you taken by or on behalf of Connected Data London 2024 or its attendees for the purpose of illustrating, advertising and promotingConnected Data London 2024. You understand you will not be compensated in any way for any of these uses or have any right to examine or approve these uses and agree to release Connected Data London 2024 from all claims and liability relating to the use of your name, likeness, photograph, image or statement. Connected Data London 2024 has the right to change, modify or alter this material in any way without your prior permission and you hereby waive any and all rights with respect to such changes, modifications or alterations. The foregoing permission and release shall inure to the benefit of the assigns, licensees and legal representatives of Connected Data London.


  1. Speaker’s Own Opinion. Connected Data London 2024 do not endorse any opinions, statements or presentations made by speakers, sponsors, attendees, guests or other participants of the conference. These statements solely reflect the opinion of the respective speaker. Connected Data London 2024 cannot be held liable or responsible for these statements. However, if statements made by a speaker violate Connected Data London 2024’ Code of Conduct (see below), we request that our staff be immediately notified so that this can be addressed and necessary steps can be taken per our policy.

  2. Volunteers & Temps. Connected Data London 2024 relies on the help of some volunteers and temps to host the conference. Volunteers and temporary staff are not employees or staff of Connected Data London 2024. As such, Connected Data London 2024 cannot be held responsible for their actions, beliefs or statements. However, if you hear any inappropriate statements or see inappropriate behaviour, please bring it immediately to the attention of theConnected Data London 2024 staff at the info booth/registration desk.

  3. Liability. Connected Data London 2024 assumes no responsibility or liability for any loss or damage which arise as a result of any use of the facilities or services provided at Connected Data London 2024, or for any use of or reliance on any content displayed on our website. This includes - but is not limited to - the main conference venue, possible off-site Connected Data London 2024-related events, suppliers, vendors, exhibitors, sponsors, speakers, guests, volunteers, staff, other participants, hotels and transportation services. In particular, Connected Data London 2024 will not be liable for any loss of profits, loss of business, business interruption, or loss of business opportunity, or for any delays caused by an event outside of our control. Connected Data London 2024 does not exclude or limit our liability where it would be unlawful to do so, including for any death or personal injury caused by our negligence.

  4. Copyrights & Trademarks. Product and brand names remain the registered trademarks of the respective companies. Connected Data London 2024 is a private event of Connected Data London who hold all trademarks and copyrights for the content of the conference. No use of the Connected Data London 2024 or Connected Data London 2024 trademarks is permitted without our prior written approval.

  5. Privacy. We do not sell, trade or rent your information to other parties unless we have first obtained your consent. Your personal information will be used only by the Connected Data London 2024 team. Examples of how we use your information internally include conference updates and discounts, solicit your feedback, provide you with early access to conference videos, resolve accounting issues, resolve hotel room block questions or to determine popularity of a topic or speaker. Should you personally volunteer your information to a Connected Data London 2024 sponsor or exhibitor (e.g. by allowing your badge to be scanned for physical events, or by attending a sponsored talk for online events), you are agreeing to be contacted by that specific sponsor/exhibitor. By using our site and registering/attending Connected Data London 2024 you consent to such processing and you warrant that all data provided by you is accurate. Please refer to our Privacy Policy.

  6. Third parties. These terms are between us and the business registrant and no other person shall have any rights to enforce any of its terms.

  7. Governing Law. These terms are governed by the laws of England & Wales.

  8. Policy Modifications. We reserve the right to change these Connected Data London 2024 Terms at any time. Every time you wish to use our site or register with us, please check these terms to ensure you understand the terms that apply at that time.

  9. Contact Us. If you have questions about Connected Data London 2024 Terms of Participation and/or would like to contact us, please email us at


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